I earned a Bachelor's degree in Computer Science
from Southern New Hampshire University in 2024 and an
Associate's degree in Computer Science
from Austin Community College in 2021.
From 2023 to 2024, I worked as a Technical Support Advisor for
Apple via KellyConnect, troubleshooting technical problems and
helping customers resolve issues clearly and efficiently. I am
currently working as a Technical Support Advisor for Inktavo.
Alongside my professional work, I build independent projects that
require me to understand a problem, design a solution, work with
data and software, test the result, and communicate what I built.
My technical background includes Python, Ruby, JavaScript, SQL,
C/C++, Linux, web development, and desktop application development.
I particularly enjoy work that sits between technology and its
real-world users: understanding requirements, troubleshooting
systems, improving processes, validating data, documenting
solutions, and making complicated things easier to use.